Frequently Asked Questions

Everything you need to know about PetCare's stylish collections and services.

How do I determine the correct size for my pet?

We provide a detailed size guide on every product page. We recommend measuring your pet's neck circumference, chest girth, and back length to ensure a comfortable and stylish fit.

What is your return policy for pet apparel?

We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the clothing is free of pet hair and odors to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Are the materials used safe and durable for active pets?

Absolutely. All PetCare garments are made from high-quality, non-toxic fabrics designed to withstand play and frequent washing while maintaining their shape and color.

Do you offer international shipping?

Yes, we ship our pet fashion worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.

How should I wash my PetCare items?

To preserve the quality of the fabric, we recommend machine washing on a gentle cycle with cold water and hanging them to air dry.