Returns & Exchanges

We want you and your pet to love every purchase, which is why we offer a 30-day return policy on all unworn and unwashed pet apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the pet apparel in its original packaging, ensuring no pet hair or odors are present on the fabric.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing